General

Gift Cards

• Do you sell gift cards?
• How do I check the balance on my gift card?

Payments and Promotions

• What are the active promotions available?
• Which payment methods do you accept on heymane.com?

Returns and Warranty

• My package arrived damaged, what can I do?
• What is your return and exchange policy?
• How do I submit my return or exchange?
• Do you have a product warranty?
• How do I submit a warranty exchange request?
• Can I still submit a warranty exchange request if I don’t have proof of purchase?

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Orders and Shipping

• Where is my order?
• Can I change or cancel my order?
• What shipping methods are offered?
• How much do you charge for shipping?
• Do you ship internationally?
• Where is my order coming from?

Customer Support

• How can I contact Mane for help?
• What are your customer service hours?

FAQ

• Where are Mane products sold?
• Is Mane packaging recyclable and sustainable?
• Does Mane test on animals?