Do I have to pay to ship my tool if I’m requesting replacement under warranty? February 05, 2024 20:41 Updated You know it! We’ll pay for shipping for you to send back your old tool, then we’ll send you the new one for free. Related articles What is your return and exchange policy? How do I submit a warranty exchange request? How do I use the Hot Round Brush? Do you have a product warranty? Can I still submit a warranty exchange request if I don’t have proof of purchase?